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STORE POLICY

Customer Care

SONAO. is not fast fashion.

 

All orders are handmade 1-of-1 items and final sale. If you do come across a hiccup with your piece feel free to reach out for a repair! Make sure you have your SONAO. order, feel free to use the contact page and chat with me regarding such matters. Please allow 24-48 hours for a response. 

Privacy & Safety

Ensuring your privacy is a top priority and you can always reach out if anything looks a bit fishy.  

  • Payments are SECURED and no financial information is stored post-payment!

Sales

Sales are completed online, or in person at a vending station.

Custom pieces will be quoted accordingly and handled via email/website. Using USPS, shipping will vary per location and items crafting time; information will be provided pre-payment.

Wholesale not available

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments (Cash in person/ CashApp/ Venmo)

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